Privacy Policy

How we collect, use, and protect your personal information

Last updated: May 6, 2026

1. Who We Are

Bee Solar Ltd ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal data:

Contact information: name, email address, phone number, and postal address.
Business information: company name, job title, and business address.
Technical information: IP address, browser type, operating system, and browsing behaviour on our website.
Service information: energy consumption data, site details, and project specifications provided during consultations.
Marketing preferences: your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our solar energy services.
To respond to enquiries and provide quotations.
To process and manage installations, maintenance, and monitoring contracts.
To send you marketing communications where you have consented to receive them.
To comply with legal and regulatory obligations.
To improve our website, services, and customer experience.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

Performance of a contract: where processing is necessary to fulfil our contractual obligations to you.
Legitimate interests: where processing is necessary for our legitimate business interests, such as improving services and preventing fraud.
Consent: where you have given explicit consent, for example to receive marketing emails.
Legal obligation: where we are required to process data to comply with the law.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted third parties where necessary to provide our services, including:

Finance partners when you request solar financing quotations.
Distribution Network Operators (DNOs) for grid connection applications.
Regulatory bodies where required by law.
IT and cloud service providers who host our systems.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For active clients, data is retained for the duration of the contract plus 7 years. For prospective clients who do not proceed, data is retained for 2 years unless you request deletion.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your personal data (right to erasure).
The right to object to or restrict certain types of processing.
The right to data portability.
The right to withdraw consent at any time.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at hello@beesolar.co.uk or by post at 16 Queen St, Manchester M2 5HS.

If you have any questions about our privacy policy, please don't hesitate to get in touch.